Travel Coordinator
52 Discovery Irvine, CA 92618 US
Job Description
Travel Coordinator / Corporate
Job Summary:
The ON-SITE, in House Travel Coordinator is responsible for handling all duties required to making travel arrangements for employees, guests and other stakeholders. This position will facilitate professional, accurate and cost-effective travel arrangements within Xyz travel guidelines and policies. The incumbent needs to be an individual with an exceptional commitment to customer service, accuracy and self-reliance with a strong background on groups and SABREÂ
Reporting Relationships
This job reports to: Manager, Travel.
Duties & Responsibilities:
- Responsible for coordinating the Company’s travel needs in accordance with the Company’s policy;
Schedule flight, hotel, and car accommodations for traveling employees.
Research travel options (lowest logistical airfares, times, routings, etc.) and available inventory, suggest alternative dates/services and present applicable information for appropriate management approval in compliance with Xyz travel policy; - Research and resolve traveler inquiries (complaints, accounting issues, fare discrepancies, vendor issues, and hotel no-shows, bumping from flights
- Manage compliance with Company travel and expense policy and report out-of-policy requests to ensure compliance;
- Coordinate with appropriate departments to make travel arrangements for large company-sponsored functions, such as trade shows, training and other corporate events that require group travel
- Maintain appropriate files, databases, and travel related information;
Build solid rapport with Xyz employees by providing prompt, courteous, and friendly service; - Evaluate overall travel program and make recommendations to improve efficiencies and cost effectiveness;
- Educate employees on reducing travel expenses, as required;
- Perform other duties or special projects as assigned;
Minimum & Preferred Qualifications and Experience:
Minimum Qualifications:
- Three or more years’ experience working in a fast paced corporate travel ON-SITE or travel agency environment, making domestic and international travel arrangements;
- Knowledge of ARC (Airline Reporting Corporation) policies/requirements in order to follow refund, void, EVT (Electronic Travel Voucher) and exchange procedures;
- Thorough understanding of Interline Agreements (formal agreements between airlines that govern ticket reimbursement, baggage transfers, etc.);
Knowledge of IATA (International Air Transport Association) code assignments, international tariff rules, international carriers, code shares, and international split ticketing;
- Online booking tool experience with Concur
- Demonstrated success in driving process improvements and reducing travel expenses;
- Ability to coordinate and prioritize multiple travel requests concurrently and process a large quantity of transactions per month;
- Excellent communication, time management, interpersonal, problem solving and organizational skills;
- Ability to work with a variety of levels of management and employees. Goal to provide superior travel service, but within the corporate guidelines and policy;
- Must be results oriented with a positive "can do" attitude and a sense of urgency to get things done; A self-starter who enjoys a challenge and is dedicated to getting the job done, with minimal support and direction;
- Sabre experience required.
- Computer skills including Excel, Word and PowerPoint a plus;
Education:
High School diploma or GED is required.
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Meet Your Recruiter
Alexis Cabero
Branch Manager
As Branch Manager, Alexis Cabero focuses on identifying talent for a variety of industries including medical devices, administrative support, customer service, engineering, and human resources. Graduating from The University of California, Irvine with a B.A. in Arts and Digital Media, Alexis’ recruiting career began in 2014 while staffing for assisted living facilities, where she matched passionate healthcare professionals to provide personal non-medical care for home care clients. Alexis is passionate about helping others recognize their potential, and does so by using a thorough discovery process with her candidates to better understand what areas they excel in and providing opportunities exclusive to Marquee Staffing.
While out of office, Alexis enjoys spending her free time with family and her six dogs.