RMA-Warehouse
Job Description
- Schedule: 7:00 AM – 3:30 PM
Here are the requirements for the position:
GENERAL SUMMARY
The RMA Specialist is responsible for managing all inbound returns for consumer electronics
WHAT YOU’LL BE DOING:
- Removing items from boxes
- Verify RMA item serial number matches the serial number sold
- Receive serial numbers into database
- Document and verify reason for return
- Take pictures of discrepancies
- Check for any locks such as MDM or iCloud
- Communicate with customer service
- Sort items for restocking or repair
- Minor testing and diagnostic
· Comfortable working in a fast-paced warehouse environment
· Ability to work effectively both independently and as part of a team
· General knowledge and understanding of computer hardware and software
· Must have great attention to detail
· Proficient in Microsoft Excel and Google Sheets
· Must be able to lift 40 lbs.
· Must be able to stand for long periods of time
KEY QUALIFICATIONS AND EXPECTATIONS
· Strong attendance and reliability
· Attention to detail and strong organizational skills
· Ability to accurately process and document RMA units (Retail, Wholesale, and FBA)
· Familiarity with inspection, grading, and basic troubleshooting is a plus
· Comfortable working in a fast-paced, high-volume environment
· Willingness to support the broader Tech team as needed
· Dependability and clear communication
#MS-CBWH
Meet Your Recruiter
Jennifer Lyons
Senior Recruiter & Payroll Specialist
Jenni comes to Marquee Staffing with an extensive background in accounting and business administration. Her primary focus as a talent coordinator is to ensure the inner workings of the office run smoothly and efficiently. Jenni takes pride in providing top-notch assistance to our clientele and is adept at multitasking. For instance, when it comes to the demands of processing payroll and accounts receivable as well as miscellaneous duties pertaining human resources, she handles it all with finesse.
In Jenni’s spare time, she enjoys cheering on her son at his football games. You can also find Jenni headed to a cross fit or a boot camp class, shopping or spending time with family and friends.