Quality Assurance Specialist
Job Description
This role will support Direct-to-Consumer (DTC) eCommerce growth for multiple audio brands.
Essential Responsibilities:
- Conduct end-to-end testing including regression testing through front and back-end systems
- Validate content, layout, and functionality across various browsers and devices
- Test checkout flows, payment integrations, order confirmation, and post-purchase journeys.
- Identify, document, and resolve defects
- Resolve basic order issues as they arise
- Support the IT team by placing test orders as needed
- Monitor live site for errors or inconsistencies and act quickly to address critical issues.
- Collaborate across multiple teams on AB testing plan
- Provide backup coverage for DTC Product Manager and DTC UX & Optimizations Lead
Required Qualifications:
- QA experience in an eCommerce environment
- Exceptional attention to detail and a proactive mindset for identifying potential customer-impacting issues.
- Strong understanding of agile workflows and development release cycles
- Familiarity with project management tools such as Jira, Teams, Sharepoint, etc
- Clear understanding of front and back-end user and customer experiences
- Bachelor’s degree in applicable field
Preferred Qualifications:
- Experience working Salesforce Commerce Cloud
- Experience working on or within a direct-to-consumer (DTC) business?
- Experience working for a branded manufacturer
- Experience working on or within a multi-brand portfolio?
- Working knowledge of HTML, CSS, and basic JavaScript is a plus.
- Experience testing Shopify, Salesforce Commerce Cloud (SFCC), Magento, or similar platforms preferred.
- MBA / Masters in an applicable field
Meet Your Recruiter
Emily Munoz
Senior Recruiter
Emily joined Marquee in 2021 and quickly rose to the role of Senior Recruiter and Account Manager. She specializes in placing qualified candidates across a range of industries, including healthcare, medical devices, engineering, and aerospace. With a degree in Hospitality Management from California State Polytechnic University, Pomona, Emily brings over a decade of experience managing coffee shops, which honed her customer service and people skills. She now uses that background to connect candidates with the right opportunities and ensure the best fit for her clients.
When she’s not working, Emily enjoys cooking, baking, and spending quality time with her two sons.