Product Configuration & Support Technician
Job Description
The Concierge+ Support Technician is responsible for fulfillment and distribution of released finished products for Concierge+ replacement orders. The incumbent is also responsible for performing network configurations (as required) on the product.
Duties & Responsibilities:
- Pre-shipment inspection for accuracy and conformance;
- Goods receipt, put-away, order picking, order packing, order shipping, and order posting;
- Cycle counting and general record keeping;
- Utilize automated shipping systems to process domestic orders for shipping;
- Reorder and maintain adequate level of shipping supplies;
- Replenishment of inventories and shipping stations;
- Organize and maintain good housekeeping in warehouse;
- Schedule shipment pick-ups;
- Routinely lifts and carries up to 50 pounds;
- May operate a Forklift as required;
- Perform Network configurations on product (as required);
- Compile data and generates requested reports;
- Maintain regular attendance in accordance with current position needs and department expectations, as defined by divisional executive management;
- Perform all other duties as assigned or required.
Minimum & Preferred Qualifications and Experience:
Minimum Qualifications:
- 2 or more years’ experience in logistics from any manufacturing industry
- Experience in using ERP systems
- Must have intermediate to strong computer skills and successful experience working with spreadsheets, word processors, and database programs
- Ability to read and understand general correspondence, periodicals, and procedures
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Experience in packing and shipping activities
- Tech savvy individual and able to follow directions
Preferred Qualifications:
- Knowledge of experience in GMP requirements and preferably ISO-9000 requirements;
- Some prior use of forklift;
- Knowledge of using MS Word and Excel
Education:
High School diploma or GED is required.
Associate Degree in Electronics or Computer programming or equivalent field is preferred
Meet Your Recruiter
Emily Munoz
On-Site Manager
As an Onsite Manager, Emily supports a key Marquee Staffing client in the Orange County area. Since joining Marquee Staffing in 2021, she has advanced from Senior Recruiter and Account Manager to her current onsite leadership role, bringing a strong background in recruiting, account management, and client relations.
Emily specializes in connecting qualified talent with opportunities across the healthcare, medical device, engineering, and aerospace industries. She takes a relationship-driven approach, working closely with both clients and candidates to understand their needs and build successful, long-term partnerships.
A graduate of California State Polytechnic University, Pomona, Emily holds a degree in Hospitality Management. Before joining Marquee Staffing, she spent more than a decade in the coffee and hospitality industry, where she developed extensive experience in leadership, customer service, and people management. She brings that same commitment to service and relationship building to her work in the staffing industry.
Outside of work, Emily enjoys cooking and baking and spending quality time with her two sons.