Operations Support Agent
5900 Pasteur Court , suite 200 Carlsbad, CA 92008 US
Job Description
Schedule: Either 7 am to 3:30 pm or 8:30 to 5 PM Monday through Friday, 100% onsite
Pay: $18.50/hr.
Start Date: April 16, 2024
You will be responsible for receiving and responding to in-house, client and customer inquiries, email, fax and mail. Respond to customer and client emails, process requests for customer accounts, clients and in-house agents and management team. Assist with sending mail correspondences and supporting Operations managers with follow-ups.
We are looking for someone who is organized, ability to multi-task, self-motivated and trustworthy. You must have good computer skills, data entry, and general administrative knowledge.
Requirements:
- HS Diploma/ GED or equivalent
- Minimum of 1 year of customer service or call center experience
- Experience in banking, loans or mortgage is a plus
- Bilingual in Spanish a plus
Meet Your Recruiter
Hillary Kingsley
Senior Account Manager
Hillary began working with Marquee Staffing in 2011 as a Receptionist. She quickly learned the industry, and developed a passion for recruiting with a focus on the fields of Production, Human Resources, Accounting, Engineering, and Customer Service. Her natural ability to develop relationships made her invaluable among her candidates as well as her clients. Currently operating as our Sr Account Manager, Hillary thrives on providing exceptional customer service while delivering on her client’s needs. Her ability to produce a high caliber of talent combined with her vivacious personality have added immeasurable value to our organization.
Outside of work, Hillary makes sure to make every moment count, and never takes anything for granted. She enjoys going on scenic drives with her family and watching her boys grow up.