RMA Associate
15776 Laguna Canyon Rd Irvine, CA 92618 US
Job Description
RMA Technician/ Medical Device
Hours 6-3:30 ( can start earlier too) .
8.5hrs M-Th / Fri 6hrs
Job Summary:
The RMA Technician is responsible for providing administrative support for the customer returns processing function, placing and maintaining customer returns, providing information on stock availability, creating and maintaining department and product files, and creating correspondence.
Duties & Responsibilities:
· Verify that products returned match products listed on return merchandise authorization (RMA);
· Process returned products through company system: create sale order, receive and transfer product to service Dept. etc.;
· Enter service order for Service department;
· Inspect, repack, restock unused product;
· Able to work with biohazard products;
· Compile data and generates requested reports;
· Maintain regular attendance in accordance with current position needs and department expectations, as defined by divisional executive management;
· Perform all other duties as assigned or required.
Minimum Qualifications:
Must have strong computer skills and successful experience working with spreadsheets, word processors, and database programs;
Ability to read and understand general correspondence, periodicals, and procedures;
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals;
Minimum of 50 pounds lifting;
Forklift Experience
HepB vaccine series
Preferred Qualifications:
· Three or more years of related experience;
· Expandable and Agile knowledge;
· Knowledge of experience in GMP requirements and preferably ISO-9000 requirements;
HEP B required
Education:
High School diploma or GED is required.
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Meet Your Recruiter
Nina McCann
On-Site Manager
A native to Orange County, Nina’s staffing career began in 2006 placing quality engineering candidates with distinguished companies as a successful recruiter and client manager. Nina specializes in recruiting for mechanical and electrical engineers in all industries from aerospace, medical device and manufacturing. She understands the engineering programs and importance of matching specific technical skills for position success. Her strong connections within the industry have been vital in her success. Nina’s excitement in placing engineers is due to the direct impact the products have on people’s lives: Everything we touch has been engineered in one form or another. She currently works as an on-site manager at a prominent medical device company.
Outside of work, Nina has been a dedicated volunteer to local nonprofit organizations for the past 15 years. She also enjoys being outdoors, hiking and spending time with her three children.