IT Support Specialist
52 Discovery Irvine, CA 92618 US
Job Description
Temp to Hire
Pay BOE $ BOE
NO Remote work available
Position Overview: This position will perform IT troubleshooting and desktop and remote support for end-users in a world-wide IT environment.Â
Duties and Responsibilities:
• Work on IT Helpdesk support tickets to troubleshoot issues with desktop computers, laptops, printers, and cell phones
• Assist onsite and remote employees with their computer and software issues with Windows (some Mac)
• Software installation and basic network troubleshooting
• Imaging computers and desktop/laptop setup
• Document resolution and follow up with trouble tickets
• Help purchase and manage hardware and software inventory
• Assist other IT team members with project tasks and testing
Minimum Education:
• 3-8 years of experience
• Associates degree or certificate preferred
Desired Training and Experience Required:
Broad knowledge of Windows client/server network environment
Strong troubleshooting skills of Windows operating system and Microsoft Office issues
Strong written and verbal communication skills
Demonstrated ability to work in teams and individually with minimal supervision
Technical aptitude to learn and follow instructions.
Strong attention to detail
Ability to research solutions and work independently on tasks
Physical Demands:
Individual should be able to carry and lift heavy objects, up to 50lbs. This position may be required to do some lifting of IT equipment.
This position primarily works in an office environment. It requires frequent sitting, standing and walking. Daily use of a computer and other computing and digital devices is required. May stand for extended periods when facilitating meetings or walking in the facilities.
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Meet Your Recruiter
Nina McCann
On-Site Manager
A native to Orange County, Nina’s staffing career began in 2006 placing quality engineering candidates with distinguished companies as a successful recruiter and client manager. Nina specializes in recruiting for mechanical and electrical engineers in all industries from aerospace, medical device and manufacturing. She understands the engineering programs and importance of matching specific technical skills for position success. Her strong connections within the industry have been vital in her success. Nina’s excitement in placing engineers is due to the direct impact the products have on people’s lives: Everything we touch has been engineered in one form or another. She currently works as an on-site manager at a prominent medical device company.
Outside of work, Nina has been a dedicated volunteer to local nonprofit organizations for the past 15 years. She also enjoys being outdoors, hiking and spending time with her three children.