Customer Support Data Entry Clerk
2875 Loker Ave East Carlsbad, CA 92010 US
Job Description
Job Summary:
We are seeking a meticulous and detail-oriented Customer Support Data Entry Clerk to join our Customer Service team. The ideal candidate will be responsible for accurately entering and managing customer information, ensuring data integrity, and supporting our customer service efforts. This role
requires a high level of organization, attention to detail, and a customer-focused attitude.
Key Responsibilities:
Data Entry and Management: Accurately enter customer information, orders, and service requests into our database systems. Maintain and update customer records daily
Data Verification: Verify and correct data discrepancies, ensuring all information is up-to-date and accurate. Perform regular audits to maintain data integrity
Documentation: Ensure all records are properly filed and organized
Confidentiality: Handle sensitive customer information with the highest level of confidentiality and comply with all data protection regulations
Other duties may be assigned
Qualifications:
Minimum 1 year of proven experience in data entry or a similar role, preferably within a customer service environment. (Preferred Medical Device Field)
Proficient in data entry software and Google Suite (Excel, Word, etc.).
Typing speed 30+ WPM and accuracy
Strong attention to detail and organizational skills
Ability to handle multiple tasks and prioritize effectively
Customer-focused with a positive and professional attitude
Ability to work independently and as part of a team
Education:
High school diploma or equivalent required
Physical Requirements:
Ability to sit, use hands and fingers, talk or hear, and smell continually. Ability to stand, walk, and reach frequently. Ability to climb or balance, stoop, kneel, or crouch occasionally.
Ability to frequently lift and carry up to 10 lbs. and occasionally lift and carry up to 25 lbs.
Work environment is indoors and climate-controlled. Occasionally exposed to outdoor weather conditions.
Shift: 7am-3:30pm
Full time Onsite
$19.00-$21.00 DOE
Meet Your Recruiter
Yolanda Fierro
Senior Recruiter
With over 20 years of recruiting and human resources experience, Yolanda possess a specialization in the talent acquisition space.
She has spent most of her career in the staffing industry. Yolanda prides herself in having the right experience allowing her to fill roles for both invasive searches as well as emergency placements.
She strives to ensure that our clients staffing needs are being met while searching for the best talent.
In Yolanda’s free time, she enjoys spending time with family and friends.