Central Operations Specialist
Job Description
Job Title: Central Operations Specialist (Contract Leave of Absence Coverage – 3 Months)
Location: Santa Clarita, Rancho Mirage, or Cerritos, CA
Schedule: Monday–Friday
Pay: $24.00–$28.00/hour
Duration: 3-Month Contract
Work Environment: 100% Onsite
Position Overview
A well-established commercial bank with locations throughout Southern California is seeking a Central Operations Specialist to support its wire transfer operations during a 3-month leave of absence. This is an excellent opportunity for banking professionals with wire processing experience who thrive in a fast-paced, detail-oriented environment.
In this role, you will process domestic and international wire transfers, provide exceptional internal customer support, ensure compliance with banking regulations, and help minimize operational risk through accurate transaction review and processing.
Key Responsibilities
- Process incoming and outgoing domestic and U.S. dollar international wire transfers within established deadlines.
- Review wire transactions for accuracy, compliance, and potential fraud.
- Perform customer callback verifications for transactions flagged as potentially fraudulent or as requested.
- Reconcile daily wire activity between the wire automation platform, the Federal Reserve Bank, and correspondent general ledger accounts.
- Process service messages, drawdowns, returns, reversals, and other wire-related transactions.
- Research and resolve wire transfer inquiries, discrepancies, and exceptions.
- Prepare customer advice notifications upon request.
- Respond to internal customer and employee questions regarding wire transfer activity.
- Maintain required documentation for reporting and certifications.
- Monitor and process wire exception queues through completion.
- Ensure compliance with Bank Secrecy Act (BSA), Anti-Money Laundering (AML), OFAC, Customer Identification Program (CIP), and all applicable banking regulations.
- Independently resolve routine operational issues while escalating complex matters when appropriate.
- Perform additional duties as assigned.
- Minimum of 1 year of experience in wire processing or a related banking operations role preferred.
- Strong understanding of banking regulations, including BSA, AML, OFAC, and CIP requirements.
- Proficiency with Microsoft Office and other banking software applications.
- Strong mathematical and analytical skills.
- Excellent verbal and written communication abilities.
- Exceptional attention to detail and organizational skills.
- Ability to prioritize tasks, manage deadlines, and work accurately in a fast-paced environment.
- Strong interpersonal skills with the ability to collaborate effectively and provide outstanding internal customer service.
- 100% onsite position.
- Standard office environment with a moderate noise level.
- Reliable and consistent attendance is required.
Meet Your Recruiter
Kyle Webb
Recruiter
Since joining Marquee Staffing in 2022, Kyle has played an integral role in supporting recruitment efforts across a diverse range of industries, including accounting, finance, procurement, manufacturing, design, and IT. He is passionate about connecting the right talent with the right opportunities and is skilled in understanding both client expectations and candidate goals.
Kyle takes a thoughtful, people-first approach—carefully assessing each applicant’s skill set and career aspirations to ensure the best possible fit. He prides himself on helping candidates take the next step in their career journey while meeting the evolving needs of Marquee’s clients.
Before launching his career in recruiting, Kyle spent six years in the service industry as a barista and waiter, where he developed his strong communication and interpersonal skills. He holds a Bachelor's degree in Psychology from California State University, Long Beach.
Outside of work, Kyle enjoys playing card games and building model kits.