Account Services Representative
Job Description
Account Services Representative Opening in Oceanside!
Schedule: Monday–Friday | 8:00 AM–5:00 PM | 100% Onsite
Pay: $17.50–$19.00/hr DOE (flexible within range)
Position Summary
We’re hiring an Account Services Representative to support day-to-day customer account servicing and clerical operations. This role requires strong attention to detail, excellent communication skills, and comfort working across email/fax/mail workflows in a fast-paced office environment.
Essential Responsibilities
- Respond to consumer debt verification requests
- Identify, scan, and document bankruptcy notices
- Update and maintain consumer account information
- Provide account information to customers as needed
- Distribute incoming consumer emails, faxes, and payment notices
- Perform skip tracing activities
- Provide backup coverage for the receptionist (as needed)
- Process outgoing company mail
- Retrieve and drop off mail at the post office
- Assist with daily/weekly/monthly reporting for various departments
- Review correspondence, determine proper handling, and initiate responses
- Perform other duties as assigned by management
- Strong attention to detail and commitment to accuracy
- Excellent organizational, written, and verbal communication skills
- Proficiency in Microsoft Outlook, Word, and Excel
- Clerical/administrative assistant experience (preferred)
- Reception/phone experience (highly desirable)
Meet Your Recruiter
Hillary Kingsley
Senior Account Manager
Hillary began working with Marquee Staffing in 2011 as a Receptionist. She quickly learned the industry, and developed a passion for recruiting with a focus on the fields of Production, Human Resources, Accounting, Engineering, and Customer Service. Her natural ability to develop relationships made her invaluable among her candidates as well as her clients. Currently operating as our Sr Account Manager, Hillary thrives on providing exceptional customer service while delivering on her client’s needs. Her ability to produce a high caliber of talent combined with her vivacious personality have added immeasurable value to our organization.
Outside of work, Hillary makes sure to make every moment count, and never takes anything for granted. She enjoys going on scenic drives with her family and watching her boys grow up.